Presented by Shannan Gradt and Lana Stevenson at the Manitoba Hotel Association’s Annual Convention – October 2015
At the convention, Shannan and Lana will be delivering three presentations on topics relevant to the hotel and hospitality industry. Topics include:
1. Human Resources 101: Building the Right HR Foundation for Your Hotel
Human resource issues are always front and centre for hotel operators. The right staff, and the right HR policies, are key to success in this industry.
2. Get ‘Em: Attracting and Selecting the Right People for Success
Recruiting and selecting the right people is critical for building the service culture you need to operate effectively.
3. Keep ‘Em and Grow ‘Em: Retaining and Developing Your Talent
With turnover a key HR challenge facing the hospitality industry, retaining the investment you made in your workforce is critical for operational success.